Introduction
Turtle Tech BV ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website turtletechbv.com and use our services.
Company Information:
- Company Name: Turtle Tech BV
- Enterprise Number: BE1008204340
- Registered Address: Sint-Clarastraat 91, 8000 Brugge, Belgium
- Contact: info@turtletechbv.com
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Fill out our contact form (name, email, subject, message)
- Subscribe to our newsletter
- Request a demo or trial of our services
- Communicate with us via email
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address (anonymized)
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact requests
- Provide and improve our services
- Send relevant communications (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Consent: When you submit a contact form or subscribe to communications
- Legitimate Interest: For website analytics and security
- Legal Obligation: When required by law
Data Sharing
We do not sell your personal data. We may share your information with:
- Service Providers: Third-party services that help us operate our website and services (e.g., hosting providers, email services)
- Legal Requirements: When required by law or to protect our rights
All third-party service providers are required to maintain the confidentiality and security of your data.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Contact form submissions: 2 years
- Analytics data: 26 months (anonymized)
Your Rights (GDPR)
Under GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data ("right to be forgotten")
- Restriction: Request limitation of processing
- Portability: Receive your data in a portable format
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, contact us at info@turtletechbv.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure hosting within the European Union
- Regular security assessments
- Access controls and authentication
Cookies
Our website uses minimal cookies for essential functionality. We do not use tracking cookies without your consent.
Essential Cookies:
- Session management
- Security features
Analytics (with consent):
- Anonymous usage statistics to improve our website
You can manage cookie preferences through your browser settings.
International Transfers
All data is stored and processed within the European Union. We do not transfer personal data outside the EU/EEA.
Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Turtle Tech BV
Sint-Clarastraat 91
8000 Brugge, Belgium
Email: info@turtletechbv.com
Supervisory Authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit):
Gegevensbeschermingsautoriteit
Drukpersstraat 35
1000 Brussels, Belgium
Website: www.gegevensbeschermingsautoriteit.be